Chadwicks of Boston Clothing

Chadwicks of Boston Clothing Review


www.chadwicks.com



Overall 4.22 of 5 view all 9 reviews
 




wildlfowerr
Cocoa, FL

What happened to customer service?

1 star rating

cost-conscious, Every day computer user, an avid online shopper, a bargain hunter, value conscious, budget conscious, a comparison shopper
Pros

    None

Cons
    Poor customer service, Too many catalogs. Think Green!

MAY
7
2008

I will never order from Chadwick's or any of their affiliated catalogs again. ie: Roamans, Jessica London etc.

My first and only purchase from Chadwick's was a disaster. I am still waiting to hear from their credit card company, World Financial Network National Bank,  about my credit dispute. I told them the remaining balance was in dispute and not to charge me a late fee during this process. They agreed and noted the account. I still incurred  a late fee on the disputed amount. I have since canceled the card. It is now May, 08 the dispute letter was mailed in March 08.

I only excepted the card for the additional $10 discount off of my order. Which they stated I should not have received since I already used a discount code, but yet it went through on their site. Confusing...

There are other concerns about this company. Too few to mention. Please contact me if you are interested in hearing more.

Blessings,

Donna

:)



I_thumb_down Chadwicks of Boston Clothing is not recommended by wildlfowerr

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I_comment_shdw24 Comments about wildlfowerr’s Review

 


wildlfowerr wrote on Oct 1, 2009 at 8:28AM

UPDATE: I thought it was only fair to mention that after several months of communication with Chadwicks, and finally getting the "right" person on the phone, they did finally adjust my account. I still will NEVER purchase anything from that company again.

LadyMagic wrote on May 11, 2008 at 2:21PM

Sorry you had a bad experience. Perhaps you should add your other concerns to your review. I t may prove helpful to readers.