Centennial Review

Overall 2.71 of 5 view all 7 reviews

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Writer

JazzSinger
Lafayette, LA

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If you want customer service, you've come to the wrong place.

expecting good, fair service, appreciative of good service, willing to pay for quality, usually just making or receiving a call, a believer in technology.

Pros

variety of plans, affordable plans

Cons

abysmal customer service

DEC

2007

Centennial has a variety of affordable plans. They also have good signal coverage. Their customer service, however, is absolutely horrible. Going to one of their stores or calling customer service is generally an exercise in futility, as it is extremely difficult to find someone who is able and/or willing to help you. You'll usually get someone who is clueless or apathetic and will do their best the shuffle you off on someone else. You can sign up for Centennial; just pray like hell that you never have any kind of question or problem whatsoever.

Centennial is not recommended by JazzSinger

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Comments about JazzSinger’s Review

princessemily wrote on Feb 19, 2008 at 3:10PM

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I love this company my local store in michigan i do not have that problem with. They are always there to help and just what they are doing. granted i do know what you are saying i have been in to a couple of other stores that ppl are like that. i am sorry you have had such a bad experience with them.