Celebrity Resorts Orlando - Kissimmee, FL Review

My husband & I own a timeshare through Interval International.  We booked the Celebrity Resorts in Kissimmee, FL as an additional getaway week.

Normally we book the timeshare ahead, pay the "established fee", and then present paperwork upon check-in.

When we and other traveller's went to check-in at the Celebrity Resorts, staff proceeded to tell us that we had to pay an "additional fee of $3.99 per day" !  This was to cover local phone calls, 30 minutes of long distance a day, and the use of "ONE" computer in the lobby.  This was irritating, we don't like being nickeled & dimed.  I have a cellphone that I use for all my phone calls.  After 12 years of timeshare ownership and trading we have never paid these "unidentified at time of booking fees".

The first night at the Celebrity Resort our next door neighbors decided to have a "loud and boisterous" party.  We were unloading our car at 9:30 pm.  One of the partygoers asked if the noise bothered us and we said "yes".  They turned down the music for 20  minutes and then turned it up again.  This proceeded until 12:30 am.  Not a relaxing 1st evening.  Fortunately the noisy tenants disappeared the rest of the week.

We called the front desk about the noisy tenants and another minor issue in the timeshare unit and were treated rudely and without concern.

The timeshare unit was a decent location in Kissimmee, good parking, and furnishings were ok, but the attitude of the resort itself was disappointing.  We won't be staying at another Celebrity resort again.