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This was my third cruise. The food was far better than the other cruise ships I had been on. They had a new person in the Internet cafe and she was not friendly. I used the cafe during a "happy hour" 50% off time and my account was not credited. I went to the purser's desk on the day we were leaving and they said they could not fix it, the cafe had to do it. They contacted her and said she would be in the cafe at 0815 but we where debarking at 0730, self assist. I told her that and she couldn't have cared less. She apologized for the charge but refused to fix the situation before I left the ship..she expected me to stay on board until she was in cafe at 0815. Luckily, my charge wasn't that much but that wasn't the point.
On the other hand, our head waiter in the dining room was great. He went above and beyond. One night my boyfriend and I didn't feel like getting dressed for dinner, Grand Cayman port day, and he let me order our dinner and sneak it out of the dining room so we could eat in our room. Plus he usally gave us an extra dessert even though we didn't order it so we could try them all. One night I even told him which dessert I wanted when he handed the menu's out and when he came back to take the tables order he handed me my desert. He had gotten it for me early since he knew I was all about the chocolate. LOL! Luckily, I used the stairs alot and did not gain one pound. YEA! Feel free to contact me if you have any questions. dbailey28@aol.com title it "crusie question" so I don't delete it by mistake. Happy cruising!!