Capital One - Visa Credit Card

Capital One - Visa Credit Card Reviews



Overall 3 star rating2.96 of 5 (by 28 users)



Capital One - Visa Credit Card Review Summary

Thousands of credit cards exist and Capital One Visa Credit Card is one of the most popular. Reviewers, however, are divided on the merits of the Capital One Visa Credit Card and there are a good number of positive and negative comments. On the good side, reviewers say this credit card offers a competitive interest rate and it is good for those with bad credit because it is fairly easy to gain approval. But opinions are mixed overall, and comments about Capital One Visa Credit Card run the gamut: “Really Like This Card”, “I Appreciate the Lower Interest Rate”, and “Beware and Don’t Get Ripped Off by This Horrible Company”. The problems with Capital One Visa Credit Card include its customer service, interest rate penalties when payments are received late, and hidden charges. It all adds up to a Credit Card that ranks lower than average and that doesn’t satisfy many of its customers.
29% of people rated Capital One - Visa Credit Card as 5 stars
29% of people rated Capital One - Visa Credit Card as 5 stars%
29%
14% of people rated Capital One - Visa Credit Card as 4 stars
14% of people rated Capital One - Visa Credit Card as 4 stars%
14%
19% of people rated Capital One - Visa Credit Card as 3 stars
19% of people rated Capital One - Visa Credit Card as 3 stars%
19%
4% of people rated Capital One - Visa Credit Card as 2 stars
4% of people rated Capital One - Visa Credit Card as 2 stars%
4%
36% of people rated Capital One - Visa Credit Card as 1 star
36% of people rated Capital One - Visa Credit Card as 1 star%
36%
58% 58% of people recommend Capital One - Visa Credit Card 42% of people don't recommend Capital One - Visa Credit Card 42%
 

Capital One - Visa Credit Card Comparison

5 star rating Most Helpful
Favorable Review
NOV
25
2007
Capital One has excellent service. They have low rates, offer transfers rates at lower percentages, and have been the lowest in APR's of any company I have used. The customer reps are always friendly and help until the end when there is a problem. They also have a rewards program. I have not used it... review »
reviewer
a homeowner, an online shopper

baddj88
Hamer, SC
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1 star rating Most Helpful
Critical Review
NOV
15
2007

As a Citizen of the United States, and understanding the precarious financial position that we are headed toward, it is imperative that we support American companies that provide services and products produced or provided by employees that are Citizens of the United States, or those legal aliens with...

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reviewer
willing to pay for quality, I believe in honesty

BETTYBOO
Sarasota, FL
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Capital One - Visa Credit Card Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 28 sort by: most helpful | date | rating


2
helpful
votes

DEC
2
2008
I would give Capital One ZERO stars if I could! I have had two experiences with Capital One. Both my husband and myself have had VISA accounts with them at separate times over the years. They are the WORST credit card company. Their fees are outrageous and their customer service is awful. For example, during his carefree bachelor days, my husband became delinquent and they refused to work with him. A $200 credit limit ballooned to $760 because of FEES! (I think he made a few purchases; the items actually purchased amounted to about $50.) He couldn't afford to pay the balance once... review »
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1 star rating
reviewer
stefw
Perkasie, PA



1
helpful
vote
saving a little

NOV
23
2008
My son is a mechanical engineer - new grad 1.5 yrs.  He travels a lot and needed an increase in his credit limit.  He talked to a rep and was declined.  Keep in mind he makes approx $120K and has great credit.  No other cards, only student loans and pickup payment.  No other debt.  The Capital One credit card company would not even work with him.  He changed companies and has had no issues and has more credit - and pays them in full every month.  My husband and I followed his lead and changed ours also. 
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1 star rating
reviewer
Tealpony
Ballantine, MT



1
helpful
vote
appreciative of good service

NOV
25
2007

The customer service and truthfullness of this company are horrible.  I want to post this as a warning to other people-DON'T USE THIS COMPANY.  They sell your info,  They change the rate, they charge hidden fees and won't fix problems.  Their service center is in the MIDDLE EAST--IS this where you want ALL your financial information?

 


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1 star rating
reviewer
dozencats
Paradise, TX



1
helpful
vote
in debt

DEC
9
2008
I have been a customer of Capital One for years.  I had never been late on a payment and one day I just got a statement and they had raised my interest to 23.9%.  I called and tried to talk to them and they couldn't give me any reason why they did this and wouldn't do anything to help.  I am very disappointed with them.
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1 star rating
2008 Reviewer
panda12
Wellsville, UT



1
helpful
vote

OCT
21
2008
period
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5 star rating
2008 Contributor
angelnwork
Spokane, WA



D
an moderate investor, Every day computer user, enjoy a great bargain

SEP
5
2009

Capital One Visa has proven to be an excellent way for me to manage my overall financial portfolio. It has offered me a relatively low interest rate, compared to that offered by other cards. In addition, this card allows some over the limit spending, as long as the balance is brought back within the total line of credit before a certain cut-off date. I have found the Customer Service department to be very helpful, and several of their representatives have taken the time to explain various items to me. For example, when I mistakenly incurred some fees, the Capital One representative who answered...

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4 star rating
2009 Reviewer
NewWoman
Phoenix, AZ



D
in debt, busy mom

OCT
6
2009

Hi, I use to own a capitol one visa card and I was lead mechanically around to run up my bill and to be made unhappy in the world by the devil. I did not know to much about struggle with sin then. But now I do and that was wrong for the devil and the people to do. I pray my mentors will correct it with me soon. For the God promises to make happy times of the land of the christians. I had to run the bill up to a 1000 dollars and enjoyed every bit of it except I did not by anything important. Well, so I kept being led to look stupid. I wish I never had credit cards and took a 7 year lost to never...

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5 star rating
reviewer 2009 Advisor
housss
Sacramento, CA



D
paying cash, saving a little, fiction reader

OCT
6
2009

Dont get a Capital One credit card - even if you might have a good credit history they have a bad habit of raising your rate - I had a fixed rate credit card and was paying 3x the min balance on it every month since I used it to pay for school, they jacked up my rate to17.9 % from 5.99 % in order to beat the new credit card restrictions that are coming and I had to pay off everything well in advance to avoid seeing my monthly payments double.


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1 star rating
reviewer
lithguy
Hillsboro, OR



D
Every day computer user, in debt, on a strict budget, saving a little

JUL
30
2009

I have been with this  company for many years and was never ever late until last year my  now ex wife paid the capital one visa credit card bill late Since then my interest rate has raised to 30% which I though twas against the law andf they will not budge on giving me a break. My credit rating was effected and I worked very hard to repair my vrecit rating Besides this one instance I am in good standing with all other creditors


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1 star rating
reviewer
rob2233
Des Moines, IA



D
interest conscious, appreciative of good service, always looking for ways to save, drive a lot, thrifty

AUG
20
2007
Good card that doesn't call you non stop or send a lot of junk mail. I appreciate not being bothered constantly by creditcard companies. They have online bill pay and send paper and e statements. I like it when they send both. I haven't had to call their customer service, except one time. They seem pretty easy to work with to me.
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4 star rating
reviewer
marketcoord
Saint Petersburg, FL



D
expecting good, fair service, appreciative of good customer service, fuel-conscious, appreciative of good service, budget-conscious traveler, dog lover, a busy person, a comparison shopper

NOV
28
2007
Capitol One woos customers with these great percentage rates and sets you up to fail then they pounce on you and the minute you are one day late, one penny late they start calling you at home and work, bothering you.  They don't actually listen to your concerns etc.  They make next to impossible to cancel their card.
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1 star rating
reviewer
kathy658
Itasca, TX



D
in debt, a low risk investor, saving a little, on a strict budget

NOV
25
2008

Capital One - Visa Credit Card was the card I got from choosemycards.com

I was able to get a quick response at a low interest rate.  I would recommend Capital One - Visa Credit Card at choosemycards.com

It is a great site!!


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5 star rating
reviewer
alishac
San Jose, CA



D
paying cash, Every day computer user, on a strict budget

NOV
25
2008
i rencently had to make a payment on my card. it was due that day. normally i would have paid a fee on the phone for making the payment.  i called customer service and explained that i didnt have the money until that day. after a little bit of pleading and requesting a supervisor they waved the fee.
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4 star rating
reviewer
mikeymike68
Hudson, NY



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