reviewer
stefw
Perkasie, PA

Worst credit card company -- EVER!

1 star rating


DEC
2
2008

Capital One - Visa Credit Card — 

I would give Capital One ZERO stars if I could! I have had two experiences with Capital One. Both my husband and myself have had VISA accounts with them at separate times over the years. They are the WORST credit card company. Their fees are outrageous and their customer service is awful. For example, during his carefree bachelor days, my husband became delinquent and they refused to work with him. A $200 credit limit ballooned to $760 because of FEES! (I think he made a few purchases; the items actually purchased amounted to about $50.) He couldn't afford to pay the balance once it went to collection because they wouldn't do a payment arrangement for less than half of the balance, nor would they eliminate some of the fees imposed on the account. They ended up SUING him for the entire amount of $760 (almost all of it from fees imposed) and there is now a judgment on his credit report. I cannot say enough BAD things about Capital One.

Last edited on Jan 05, 2009



2
helpful
votes
Did you find this review helpful?
 
 
 




I_comment_shdw24 Comments about stefw’s Review

 


donald63 wrote on Dec 16, 2008 at 5:40PM

I have a capitol one bank visa and was a customer that never,never was late on payments,I went on vacation and my brother forgot to pay my payments,and immediantly they stopped my card and me in china and hit me with all kinds of fees.when i pat them off i will never have another credit card from anyone.to make things worse i couldn;t understand the indian man or woman who i was talking to.