reviewer
kathy658
Itasca, TX
awful card/awful company
1 star rating

expecting good, fair service, appreciative of good customer service, fuel-conscious, appreciative of good service, budget-conscious traveler, dog lover, a busy person, a comparison shopper
show all »
Cons
    tricky, deceitful, rip off artist, usery

NOV
28
2007

Capital One - Visa Credit Card — 

Capitol One woos customers with these great percentage rates and sets you up to fail then they pounce on you and the minute you are one day late, one penny late they start calling you at home and work, bothering you.  They don't actually listen to your concerns etc.  They make next to impossible to cancel their card.

Last edited on Dec 14, 2007



I_thumb_down Capital One - Visa Credit Card is not recommended by kathy658

D
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I_comment_shdw24 Comments about kathy658’s Review

 


kathy658 wrote on Feb 18, 2009 at 5:40PM

I'm commenting on my own review. I found out that Capitol One delibertly did not post one of my debits and allowed another debit to go through and in their words..."we do this sometimes for our good customers so that they can buy more and use the card when they need it." Thus promptly adding over the limit fees then, late fees while I tried to find out what was happening. Then ruining my credit, costing me more for my insurance. Yeah, they're all wrapped up together. I started at 3,800 and now am up to 4,900 that they say I owe them. Whatever! They won't let me cancel and pay them off and they just keep putting on fees and late charges. I'm not going to throw good money after bad. I've told them time and time again that I have no problem paying what i owe but they refuse to make a deal with me and keep racking up charges.