reviewer
BETTYBOO
Sarasota, FL

Customer Service is not American.

1 star rating

willing to pay for quality, I believe in honesty, expecting good, fair service, very attached to my dog, a person who enjoys quality, online banker, a homeowner, budget-conscious traveler
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Pros

    Good Advertising

Cons
    Anti-American

NOV
15
2007

As a Citizen of the United States, and understanding the precarious financial position that we are headed toward, it is imperative that we support American companies that provide services and products produced or provided by employees that are Citizens of the United States, or those legal aliens with the intention of becoming Citizens.

To contact a human being when I call Capital One, my calls have been sent to an overseas location in the Far East or Middle East where I am to speak to a person trained to sound "somewhat" American but who can't answer my questions. The reason is that, in order to make the billions of dollars in profit, they have laid off thousands of Americans and operated sectors of their business in countries where they can pay a fraction of American wages to foreigners, and pocket the difference.  

Our Citizens need jobs and benefits. It is up to us to be sure that we don't support Big Business that takes our money but doesn't support our Citizens.

Last edited on Dec 14, 2007



I_thumb_down Capital One - Visa Credit Card is not recommended by BETTYBOO

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