Capital One - Platinum Visa Review

Capital one is a credit card i would not suggest to open uless there are no other options available. I have been their customer for more than three years, always paying on time and never going over the credit limit. Out of the blue they have raised my APR from 8 percent to 17 a couple of months ago. They have justified their actions as an unfortunate but necessary measures . I do understand many credit card companies are raising APR's now due to hard economic times, however not more than double! It is a rip off! 

I have an account with bank of america, american express, chase and city bank, none of them raised my APR more than 4%!! Moreover, some of them ( like bank of america for instance) swithched my account to one with rewards for no fee, while capital one refused at my request, saying that I would have to open a new account if I would like to have rewards! 

Besides, their web page is not well thought of and organized comparing to other banks.

Customer service is not very helpful either.

The only nice feature they present is the ability to customize the look of the credit card! One may place an image on the card as a background!