reviewer 2009 Contributor
kpzing
Buffalo, NY

After having my Capital One Visa for a year I cancelled it

1 star rating

an aggressive investor, saving a little
Cons
    High interest rates, Interest rate change without cause, Unwarranted Fees, can't understand associates, poor customer service

MAY
8
2009

Sometime after my 19th birhtday knowing I had a good credit score for my age group I decided to apply for the Capital One Platinum Visa card after receiving a few offers in the mail. Starting off my credit limit was $300 and I decided I would save the card primarily for emergencies. In my short time spent with Capital One I had nothing but problems. I found out shortly after getting the card that getting a limit increase was very rare with their company no matter how long you are with them and how often you pay. I had credit protection yet the minute I lost my job it seemed that the money I had paid towards the protection was useless. Customer service always seemed to be based outside of the United States so trying to work with the agents was impossible and when I did get someone who spoke clear English they were always rude to me. My interest rate was ridiculously high and the fees for the card seemed to continue to increase. Finally enough was enough and I didn't want to let this impact my credit anymore so I chose to pay off and close out the card. Never again will I get a card with Capital One.



I_thumb_down Capital One - Platinum Visa is not recommended by kpzing

D
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