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I have capital one visa card there services is fine however capital one does not tell you that they don't report your credit limit to the credit bureaus because of this it appears that your are always maxed out even if you only have a small balance. With this said they have even admited this to me when I asked ... They also do this so you appear to be BIG SPENDER with your cards and are not appealing to other hip credit card companies.. There is also a class action law suit pendig... Capital one may give you some points however your credit score takes a hit anytime you balance is more than 30 % of the actual balance avail for spending. Since Capital one does not report your limit it always appears you are at your max of 100% of your balance which does affect you points and your appearance to lenders.