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COX - Cable TV

COX - Cable TV Review



Overall 3.71 of 5 view all 14 reviews




Horrible Costumer Service and Pricing
1 star rating

computer literate
Pros

    They do announce additions of service

Cons
    A Few Too Many Price Hikes, charges for 2 rooms of digital cable $25

JUL
30
2008

I have always been a Time Warner customer and thought that when I moved to Lake Forest that I would be able to transfer my service to my new home. Unfortunately COX cable is now my cable provider. I have never paid so much for little service. At Time Warner I had premium movie channels, 1 HD DVR, and 3 regular DVR plus Internet and my bill was approximately $140-$150 a month. Now that I have to have Cox cable, due to high prices. I soon will be paying $120 a month for 1 HD DVR, 1 regular Box with no DVR, Internet, and no movie channels. I feel that Cox is way overpriced and I hope that someday soon a different cable provider will come to the neighborhood.

Customer Service: When I picked up my boxes at their center I asked the representative if I owed anything. He said NO and that I would be billed next month. When I finally received my bill 1 month later it was $250. I was being charged for 2 months and told I had a very overdue payment. How unfortunate that I never received the bill for the starting service but did however receive it on my 2nd bill.

I absolutely despise COX... Oh and on top of everything else... I had problems with my service between the hours of 8:30pm till about 11am for a whole week until finally they came out to fix my entire blocks receiver.   

I_thumb_down COX - Cable TV is not recommended by michetrd8412

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