COMPUPAY Reviews

Overall

2.00 of 5 (by 4 users)

	25%
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	75%

25%

75%

COMPUPAY Comparison

Most Helpful
Favorable Review

Full service, priced for small payrolls. Accruals available!

SEP

2007

Compupay offers the full gamut of services, including direct deposits to more than 3 accounts, time off accruals, tax services, that the big guys do, but priced to appeal to smaller payrolls. (ADP has the same services, but is priced to save companies with large payrolls money -- plus Compupay gave us...

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appreciative of good service

RSL95MOM
Orlando, FL

Most Helpful
Critical Review

Worst Customer Service EVER

JAN

2009

This company has the worst customer service I have ever dealt with. I have been calling now for 2 days to get help processing payroll-i think Peachtree is now being serviced by them so the site setup is all new to me. I have left numerous messages and made a million phone calls and no one has returned... review »

running a family, getting life organized

angrycustomer
Arlington, VA

COMPUPAY Ratings and Reviews

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helpful
votes

it is safer to do it youself

JAN

2009

I have never in my professional career had a company screw up so royally and take so little responsibility. Due to a computer problem on their end they did not refund the funds from a voided payroll. However, they did mange to process the new payroll and withdraw those funds on time and sent my accounts into total major overdraft. When I contacted them the morning of the error they promised to call with information ... after closing someone finally returned my many calls to tell me it would take them 4 days to refund the money. Thus leaving my company flat broke and way overdrawn

This was not our...

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read 1 comment

funkyurban
Nashville, TN

helpful
votes

customer service is impenetrable-their reach exceeds their grasp

a professional accountant

JAN

2009

Like others on this post, I was a contented Peachtree Payroll Services customer that got traded to CompuPay like some utility infielder. Not very happy with Peachtree as a result either.

They are way out of their depth as a payroll service provider. Their idea of service is somewhere on the same level with a pre-1990 Soviet pothole repair crew. People do show up for work and probably accomplish things from time to time. Its just that the vast majority of customers fail to notice the difference between that and no work at all.