I received this product as a gift for Christmas in 2008. To this day it is still the best flat iron I have ever used. It works like brand new after 5 years. I haven't taken good care of it - I leave it on for way too long at a time, don't keep the cord neatly put up, etc - and it has no problems. I have dropped it numerous times. It just seems to withhold anything I do to it. It gets used a lot and doesn't really require cleaning or anything like others I have tried. My hair is very curly as well and doesn't straighten easy at it. This makes people amazed that I have curly hair. It gets it so straight. I can't find anything to compare to it. I'm extremely upset it was discontinued, but at least mine still seems to be in it's prime. I won't be purchasing anything else until it dies. It's my must have hair item by a milestone. Fortunately, Chi does make other products (I love their styling products and their blow dryers) so if you can't find this one somewhere, i'm confident their newer products are worth it.