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Buy.com

Buy.com Review


www.buy.com



Overall 2.75 of 5 view all 16 reviews




Great prices, if they don't screw you over.
1 star rating

a bargain hunter, a comparison shopper, an online shopper, value conscious
Cons
    never received the product, bad customer service, mess up order

FEB
27
2008
I used buy.com for the first time last month because they had an amazing deal on an mp3 transmittor.  So I put my order in and everything looked fine.  Then I got an email saying it was shipped and I eagerly awaited my package.  A few days later and nothing.  I went on buy.com to check my account and tried to click on the tracking number.  It came up that that number didn't exist.  I waited a bit longer, nothing.  Finally after almost 2 weeks after it said it was going to ship, I contacted customer service.  Apparently even though I got an email that said it was shipped, it was not.  They did refund my money but they were out of stock on the product.  I emailed them multiple times trying to get some sort of rain check because it's not like they were out of stock when I ordered it, they just screwed up shipping it.  But with no luck.  They screwed up my order and I got screwed out of a good deal.  I had no problem waiting for the product to come back in, I just wanted to be able to get it at the deal of the day price that I originally ordered it at.  They were no help and I didn't even get a response to my last email.  I'll never get my hopes up of getting a good deal on a great product again because I shall never order from buy.com again because no matter how great the price, it doesn't matter if you don't get the item.

I_thumb_down Buy.com is not recommended by museumgal

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