I was not a fan of this product though I am a huge fan of the Burt's Bee's line. My lips are not severely chapped (no incessant peeling, not sensitive) but does always need a bit of moisture help. I was so disappointed with this product. It leaves my lips somewhat waxy for the first couple minutes of application and then within ten minutes or so my lips are back to being uncoated, lacking moisture, and requires reapplying. I don't expect lip balms to be a miracle cure all for dry lips but this is the mostly fleetingly moisturizing lip balm I've tried. I don't expect much, just enough moisture where I apply some lip balm at the beginning of my make up routine and by the end of the 15 minutes, my lips are prepped for my lipstick to glide on okay. Even the generic brand from drugstores does a better job. The scent is not that great, the texture is a bit grainy, and most importantly, does not provide decent moisturizing. For the price point, as well as the brand name, I would have expected much more from this product.