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Re:
How to open the tin.
Step One : Catch the bottom half tin with your thumb and index fingers of your right hand.
Step Two: Catch the top half tin with your thumb and index fingers of your left hand.
Step Three: Twist the top half clockwise and the bottom half counterclockwise.
Step Four: Remove the top and use the lip balm.
If it doesn't work, please repeat Step Three.
The lip balm is not made of metal and it melts when temperature exceeds 110F.
Once I left it in the dryer so the balm reshaped but I can still use it.