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Nothing makes coffee like a Bunn coffee maker. It makes coffee immediately, don't have to wait for water to get hot before brewing. Tank in rear of machine stores the hot water. Just add fresh water into coffee maker, close lid, and there you have your coffee. Brews a great cup of coffee too. The only thing I don't like is deposits from my well water accumulates on the inside where the water shoots through the grounds gets clogged over a period of time. Wish the manufacturer had a better way of cleaning it. It is a little pricey, but well worth the extra money for good right now coffee. Wish I could take it on vacations, it is hard using those cheap coffee makers that they provide in hotels and condos. They make the coffee bitter. Bunn is really smoooooth!!!! When we have guests over, they always have plenty of compliments about the good coffee. That's a Bunn for ya !!!!
I don't know about customer service, never had to call them about any problem. Don't need a timer on it either. It makes instantly.
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