Budget Rental Car

Budget Rental Car Reviews



Overall 2.5 star rating2.52 of 5 (by 42 users)



Budget Rental Car Review Summary

Travelers on a budget might want to consider Budget Rental Car, a company with lower prices on car rentals. Our reviewers like some aspects of Budget Rental Car, like the inexpensive rental rates, the ease of online booking, and the great condition of the vehicles. Those who like Budget Car Rental make comments like “One of the Best Car Rental Agencies for Numerous reasons”. But others have an opposite perspective, as indicated by comments like “Decent Prices if You Book at the Right Time” and “Budget Rental Customer Service and Car Quality are Inconsistent”. Long waits in line to rent a vehicle, hidden fees, and questionable customer service make Budget Car Rental an unreliable Car Rental Company in the minds of reviewers.
17% of people rated Budget Rental Car as 5 stars
17% of people rated Budget Rental Car as 5 stars%
17%
19% of people rated Budget Rental Car as 4 stars
19% of people rated Budget Rental Car as 4 stars%
19%
5% of people rated Budget Rental Car as 3 stars
5% of people rated Budget Rental Car as 3 stars%
5%
19% of people rated Budget Rental Car as 2 stars
19% of people rated Budget Rental Car as 2 stars%
19%
40% of people rated Budget Rental Car as 1 star
40% of people rated Budget Rental Car as 1 star%
40%
43% 43% of people recommend Budget Rental Car 57% of people don't recommend Budget Rental Car 57%
 

Budget Rental Car Comparison

4 star rating Most Helpful
Favorable Review
MAR
30
2008
After you pay expensive prices to fly a family of four on vacation, the last thing you want to do is spend hundreds of dollars more on a rental car. Last year we had a bad experience, not getting the car we wanted, and not being informed of this until we were walking out to the lot with the keys, so... read full review »
2009 Advisor
mother of 2, Beach Goer

LauraBelle
South Elgin, IL
Did you find this review helpful?
 
 
1 star rating Most Helpful
Critical Review
MAR
11
2008

We recently went to Orlando Florida, and booked a budget rental car for the week.   There are a few things I learned about rental cars; which I'm sure most people who use them know, but I did not!  I thought I got a great deal at $36.99 per day.  We flew in, and were exhausted.  My hubby went to...

read full review »
reviewer
family traveler

Daphnye
Montoursville, PA
Did you find this review helpful?
 
 

Budget Rental Car Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 42 sort by: most helpful | date | rating


3
helpful
votes
a frequent traveler, budget-conscious, Bargain hunter, daily driver, love to travel

AUG
21
2007
A month or so before my trip to Seattle, I reserved a rental car through budget.com.  I reserved a mid-size vehicle for 9 days and got what I felt like was a good price at about $380.  When I got to Seattle and to the Budget desk, I was told I was going to be driving a PT Cruiser.  I hate PT Cruisers and, no offense to those of you that love them and own them, I did not want to be seen driving one.  I told the woman behind the desk that I had a strong aversion to the PT Cruiser and asked if there was something else available.  She told me that for an extra $9 a day I could "upgrade" to a Toyota... read full review »
2 star rating
reviewer
merna-caboo
logan, UT



2
helpful
votes
family traveler, business traveler

MAY
14
2008
On April 29, 2008 we returned to Canada from a wonderful three week holiday in Israel. Our holiday was only marred by Budget s surreal response when our rental car broke down 25 minutes outside Jerusalem. What follows is a story of inconceivably bad customer service which left us stranded on the road for 6 hours, ruined our plans for our last day of our trip and left us frustrated and angry.

My wife, my youngest son and I had stopped at the Almog Junction for a cup of coffee shortly after 2pm on our way back from the Dead Sea. When we got back in the car it would not start. There had been no prior...
read full review »
1 star rating
reviewer
felixf
Newark, NJ



Reviews continue below ad
2
helpful
votes
business traveler

APR
16
2009

Budget Rental Car has a FastBreak program that allows you to put your profile information in their program.  You can also pick a GPS, fuel options ahead of time.  Then when you get to the airport, especially some of the larger airports, you get dropped off at your car or a screen that tells you which car to go to.  You get in the car, show your drivers license as you leave and you are on your way.  Clearly the easiest plan out there.  Also as a FastBreak member, you can ask for a different car if you don't like the one they picked for you.  At the smaller airports, they have a special Fast...

read full review »
4 star rating
reviewer
jean43231
Columbus, OH



2
helpful
votes
family traveler

OCT
28
2008
I book my one week minivan via hotwire with Budget rental car. When I arrive at the counter, The female manager won't call me to the counter, she is on personal phone call,which I can hear everything she said. I wait for 10 min, the 2nd person shows behind me.We ask her, can someone help us? She was burst into attitude, and told us,"just wait,she has problems with the work schedule". Finally after 25 min, she check my reservation, and told me I have to get a free upgrade to a big SUV. I told her I just want my reserved minivan. She claim nothing available, but I saw so many in the parking lot,why?... read full review »
1 star rating
reviewer
ShawnChen
Danville, CA



1
helpful
vote
not rich, a creature of comfort, Safety conscious, appreciative of good service, budget-conscious traveler, expecting good, fair service, love to travel, a frequent traveler

DEC
21
2007

The Bottom Line:  This is the first rental company that know past renter respect. In your car in under 2 minutes in Hawaii

Every February we enjoy 2 weeks at our timeshare on Maui. We have experienced the most costly rentals since the Hawaiian government adds close to $70 a week in taxes on rentals. I started with Alamo, seemed like good rates, but their van no longer takes luggage & companions. SO my husband has to stay to the airport with our luggage as I ride the van to get the car. 4 out of 5 times it is close to 30 minutes until I return. So then I went to Thrifty, had their Blue Chip card...

read full review »
5 star rating
2009 Advisor
MacGyver
Cleveland, OH



1
helpful
vote
into occasional luxury, dependent on daily vehicle use, seeker of fun and interesting places, Safety conscious, value conscious, sometimes on a budget, a regular visitor to the southwest, noticing the details

AUG
21
2007

Fast!  Affordable!  No hassels!  These would perfectly describe my rental experience with Budget.  I needed an economy car for a 2 week rental.  I paid $350 for a Nissan Sentra.  This was such a fast, roomy, and economic car.  I think I want this car when I make my next purchase!  Of course since I'm a Fastbreak customer, I had my car sitting there waiting for me as soon as I got out of the airport shuttle.  And dropping it off was just as quick, just one look at the gas tank and the car, a quick punch of numbers, and there I had my receipt!  Definitely worth the price, though it was...

read full review »
5 star rating
slickrickwhitfield
Portsmouth, VA



1
helpful
vote
budget conscious traveler, family traveler, into romantic getaways

JUL
7
2008
I actually worked at a Budget for a while.  Sometimes you can catch an awesome deal, like 12.99 a day for economy cars.They also retire the cars after they pass 12000 miles at the locations around here, so you are always getting an almost brand new car during your rental, which is great compared to some of the other companies.
4 star rating
centerstagegirly
Chesapeake, VA



D
fun loving

OCT
19
2009

 

                                      THE WORST RENTAL CAR COMPANY EVER !!!!!!!!!!

Advantage Car & Truck Rentals Inc Also Know As Economy Rent a Car

Contact :

(905) 672-2063

Address :

5830 Campus Rd   Mississauga, ON , L4V1G2

 

 

I had a very similar experience.
We arrived in Toronto called the local number 3 times finally got someone to answer, when they finally decided to have someone pick us up a beat up van pulled up. The driver stepped out opened the back doors and made us put our own luggage in the back (I'm 5 months pregnant). Got into the van and...

read full review »
1 star rating
reviewer
meow8meow
Billerica, MA



D

JUN
24
2009

Budget Car rental are cheats and have the worst customer support I have ever seen.
No wonder the company did not survive by itself and was taken over by Avis.
I booked a oneway rental from Ohare on 7th June, the booking was done through expedia where I had declined the insurance. Also when I picked up the rental car I was told to sign in places to decline the insurance. The cheat/lady at the counter repeatedly told me that I was declining the insurance and that I would not be covered, which I agreed to as I have my own car insurance.
To my surprise, I was charged insurance and when I contacted...

read full review »
1 star rating
reviewer
ELLBEE
Bloomington, IL



D
fun loving

AUG
19
2009

 

Budget Rental is the most unethical, unprofessional and has the lamest customer service ever!  At Orlando airport, we stood in line for over an hour to get the car that I had rented online.  The intermediate car that I chose was $204.74 and I wound up with a gold Mustang costing 379.74.  The Budget rep says I have a really great deal for you in fact I'm ashamed for anyone to see it....so, he writes it on a piece of paper and shows it to us along with a picture of a blue Mustang.  The rate of $175.00 was on the paper and I knew that it was less than what I had agreed to...I said "Oh, that's...

read full review »
1 star rating
reviewer
dbladkins
Antioch, TN



D
business traveler

FEB
18
2009
After a trip to Berlin where I rented a car for 5 days I found the rental price about half again as much as I'd expected. I had not filled the tank and expected there to be a sir charge for the half tank but this was a little much (about $150 much.) I called Budged to get an explaination.

The person I talked to said it would take two or three weeks (yes weeks) to get an answer on international inquiries. I asked to speak to a manager as this was a rediculous time period to wait. I was told that there was no one else I could speak to. The people who take care of international billing didn't take...
read full review »
1 star rating
reviewer
IntlTraveler
Littleton, CO



D
business traveler, family traveler

MAY
27
2008
I had rented car from Budget Chicago airport OHare. The guys are pretty rude upfront anyways. You think you saved maybe 10-20 $ by going with these cheap companies but in reality you will pay 20-30 times what you saved in case you have any problem and need customer service with these guys.

I think thats how they loot customers. Pay them cheap deals and once people rely on them thug them !!!

Any problems with car like car stuck on road, spare keys etc you ll pay extraordinary amounts not to mention the hassle of doing everything on your own.

Also these guys didnt make it easy for me, there were...
read full review »
1 star rating
reviewer
meetash
Orlando, FL



D

JUL
18
2009

Reserved a car for 1 week in Seattle on budget.com - small economy car, good rate. Landed in Sea-Tac, and rented the car, contract looked good. Went to get our car - was supposed to be a Ford Focus - it was a Lincoln Town Car! OK, no problem, the contract had the rate I requested. Had the car for a week, no problems with it. We had an early flight out - so, per the rental agent's instructions, had to drop the car off with no attendant there. BIG MISTAKE - don't ever do this. If you rent a car, ALWAYS make sure you check out with an actual human being.

When I got home, my credit card bill was...

read full review »
1 star rating
reviewer
ElaineO
Kula, HI



Reviews of Budget Rental Car

1  2  3  
Buttons_next
 

Start a New Discussion about Budget Rental Car