Budget Rental Car Review

Overall 2.54 of 5 view all 41 reviews

dorcas
huber heights, OH

dirty car and uncaring clerk

budget conscious traveler, flying solo, budget conscious, a frequent flyer, cost-conscious, appreciative of good service, expecting good, fair service, a nature lover

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Pros

They have moving trucks, They have cars., Easy on-line access

APR

2008

I reserved an economy car, since I am on a very tight budget. Received a compact car. I have to worry about gas costs. The car was dirty, and had a red stain on the front passenger floorboard, and one in the back on the same side.I had to wait at the counter for 5 min. for someone to come out of the back to wait on me.Luckily, 3 guys who work at the airport came up to talk to the clerk at the car rental counter right next to mine, and then they asked if I had been waited on.They were going to see where the clerk was, and about that time she came out. She acted bored to death, uncaring, and uninterested. She asked if I had rented from them before and while I took 2 seconds to think if I had , she put the contract in my face and told me where the car was.Next time I will ask what kind of car it is before I walk all the way out there dragging two suitcases and a backpack!I had no problem with the car or checking back in, or with paying for it.