We have had this Brother Printer-Copier-Scanner-Fax forever and a day. And it still works. We really mostly use the fax machine anymore, since our newer model all-in-ones are faster at printing, copying and scanning. But nothing beats this thing for reliable faxing. This is an oldie goldie phone modem fax machine. Just use the document loader, plug in your fax number, and listen to the old-timey fax noises as your fax is sent on its way. You will have time to get a cup of coffee while waiting for the fax to finish but it is soooo much more reliable than the newer versions. Your fax will arrive at its destination, trust. And after all this time it still works! I love it! Oh please never break, Intellifax.