Used this coffee maker as a guest in my brother's home. Loved it and now want to buy one. Brew Performance Excellent coffee Ease of Cleaning I have not cleaned this machine. Ease of Use It is quite easy to move from ground coffee to the pre-measured cups. The coffee maker comes with a small canister and scoop for putting in ground coffee if that is your preference (I think freshly ground tastes best.) But if you want the convenience of just popping in a coffee capsule, this couldn't be easier. Design The top opens up and there is a tray for the scoop used for the ground coffee. It is out of the way, yet right at your fingertips when you need it. Looks great on the kitchen counter. Nice design. Durability So far, so good!