reviewer
holtmoma
Savannah, TN
Thrilled at first......but now clothes are stinky and wrinkled
2 star rating

too busy to make beds
Pros

    quiet operation

Cons
    mold problem

DEC
2
2008

Bosch Nexxt Washer - 500 Front Load — 

I bought the Bosch front load washer and dryer because of the raving reviews and to help doing the laundry more efficient for a family of 6. My husband was the first to complain about the smell of the towels. We thought it was our fault for not drying them sooner. I thought that I was doing something wrong. I do an average of 2 loads a day, so my clothes are never in the washing machine for even 12 hrs. I have even took clothes out as soon as they get through washing and dried them and they still have this funky sour mildew smell. So I thought I wasn't using enough detergent, fabric softner -- well I have tried everything and they still smell. I now have mold, mildew whatever you want to call it growing in the seal around the front door. And I wondered what that smell was!!

The wrinkles are another story. Instead of helping me be more efficient, it has created another gruesome chore for me to do - IRONING! I take clothes out of the washer, shake them out 2 or 3 times, put them in the dryer, and I still have to starch and iron (with lots of steam) to get the wrinkles out.

 It sounded wonderful at first clothes washed with less water, less detergent, and in less time. Clothes spun out so good they are almost dry when finished washing. Drying time is cut in half!! What a joke! I have had this washing machine for 18 months and I hate it!! I am just waiting on our clothes to makes us sick - I mean literally sick - this kind of mold and mildew makes people sick!!



I_thumb_down Bosch Nexxt Washer - 500 Front Load is not recommended by holtmoma

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I_comment_shdw24 Comments about holtmoma’s Review

 


fddlchx wrote on Oct 5, 2009 at 12:45PM

I've had my Bosch500 for a year & 2 months & still HATE it! I really thought I would like it at first- using less water, etc. But dealing with the mildewy thing was a turn off (yes, I now wipe the thing out & prop the door open even though there is not a lot of room in my laundry area to do so). But it ties everything in knots and they come out so wrinkled it's horrible. It's wearing out my clothes! Then, on larger bedding & towels... there are some loads it doesn't wring out enough, and they end up soaking wet (and there is no way to re-set a spin cycle by itself)? I've tried re-loading & re-washing (to get the spin cycle to wring out those items enough), but nothing has helped in that regard. I have never had an appliance that has made me swear before- but this is the one! HATE IT! Can't wait until I can afford to get rid of it!

happymom2two wrote on Sep 28, 2009 at 5:02PM

I've had my Bosh 500 for almost a year now and still love it. Yes, it is a pain to leave the door open but I also leave the soap door open on top too sometimes. I've never had an order problem either and I only have ran the bleach alone with hot water maybe 2 times as well. If you don't want to leave the door open all the time, wipe the door seals and the glass down with a rag and use the rag to help 'prop' the door open so it can dry inside. This isn't just a problem with Bosh, it's Maytag, Whrilpool, LG, etc.

holtmoma wrote on Aug 27, 2009 at 4:15PM

In response to wildernessmom's comment from Aug 27, 2009 at 3:29PM:

To all who have replied to my orignal post - thanks for the input and I'm glad to know I'm not the only one who has had a problem. However, I have to disagree with some that say this is not a design defect. I agree that it is not one specific companys fault - it is all their faults - it is a design defect. The seal is put on the front to keep the water from leaking out and I am sure that when they designed this they didn't count on the seal collecting mold and the washer stinking when the door remained closed. Older washing machines have a door on the top without a seal and that is why this has never been a problem. I like the idea of using less water, less detergent and less drying time, but iIwould also like to be able to shut the door and not have to worry about one of my children or the cat getting in there to play (it is more tempting with the door open). I agree it is a fact of life with ALL front loaders but only because it is a design defect. It is not a problem for many people but it could be a dangerous problem in regards to children and pets. I admit though it sounded like a good idea at first - that is why I bought it!!

wildernessmom wrote on Aug 27, 2009 at 3:29PM

In response to mr-49er-fan's comment from Feb 16, 2009 at 11:52AM:

This "design defect" is not something that is Bosch's fault or Maytag, Whirlpool or any other manufacturer of front load washers. It is a fact of life with ALL front loaders. As stated in other reply posts (Diablo6, RobertP etch...) you have to leave the door open after use. Period. Again, all front load washers are that way.

Diablo6 wrote on Jul 13, 2009 at 12:05PM

While stationed in Germany I was introduced to these types of machines. For my first year I would walk downstairs and close the door which I thought that my wife had left open because she was lazy. She would then yell at me for no apparent reason. Some time later she told me that one of the German wifes in the unit gave her specific in structions to always keep the door open. It doesn't have to be wide open but it does have to vent to dry out. If you do this there is no problem. After four years using the Bosh in Germany we purcahsed a Bosh when we moved back to the states. It isn't the machines fault or a manufacturing defect, it is really your responsibility- when you close the door it makes a seal as opposed to the older uprights that did not seal and vented naturally. I you just washed a load it is wet inside, how long do you want to seal that up for or do you want to allow it to dry out. It is a different type of machine that requres you to do something else- vent the door.

lgspeaksout wrote on Jun 24, 2009 at 10:30PM

I have exactly the same issue with my Bosh. I called the repair people who told me there was nothing they could do. I also called Bosh directly and they told me that they would not replace the machine because it still functions. I followed all of the directions to keep it clean but will not keep the door open because of small grandchildren around. I will never buy another Bosch product again. My clothes stink. Even my husband said that some of his friends could smell his clothes (mildew smell). How embarrasing,

RobertP wrote on May 24, 2009 at 11:00AM

It is not a design defect that the clothes come out stinky, I have one I love the machine. What I have to remember is to prop the door open to dry out. Also we have very hard water, I use about 1/2 c of white vinegar in with 1 tbpspn soap in the wash. Clothes come out fresh and clean smelling and the vinegar helps to eliminate odor and the hard water /lime crust in the machine and the clothes. I am asthmatic and using bleach will set off an attack.

mr-49er-fan wrote on Feb 16, 2009 at 11:52AM

We are having the same problem. I can't believe Bosch is covering up their design defect and making it our problem.
mr-49er-fan

LisaLupner wrote on Jan 2, 2009 at 4:38PM

We have the very same issue with our Bosch Nexxt. That funky moldy smell our clothes have now is disgusting, and the mold that grows on the door seal is gross as well. If I use Lysol on the seal and leave the door open, or use bleach, it helps, but I'm not very happy about having to do this with an expensive machine. I'd have thought they'd have ironed out this sort of problem pre-production.