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I was thrilled when I first bought my Bosch. It was beautiful to look at and I was happy to have the effienciency and large capacity. But that changed quickly. A mold problem developed on the door and causes the clothes to smell bad. I have cleaned with everthing as instructed by Bosch but to no avail. Bosch said they could not replace the machine because it still functions. I thought the function of the machine was to get clothes clean. If they smell dirty, then my guess is that they have mold on them from the door. The Bosch representative told me there is no way to get the mold out of the door ring.
Bottom line - I will never buy another Bosch product. Not only am I embarrased about the bad smell, but I will be forced to buy anothe machine (probably a top loader) that is not as energy efficient. My initial investment in the machine is especially painful during these hard economic times.