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We purchased this machine (Bosch NEXXT Washer - 100) about a year ago and have had many problems with it. There is always an odor in the machine even though we have changed detergents, left the door open, run through bleach washes and white vinegar washes and run a dehumidifier next to the unit.
The compartments where you pour the detergent and fabric softener get moldy after a day or two. I have to remove the compartment and bring it upstairs to wash on a regular basis.
The unit takes a VERY long time to run a load through at times for no particular reason. It can be a small, lightly soiled load and it will run longer than a full load of kid's playclothes. In almost every load a small item of clothing gets trapped in the seal around the door and stays there in a puddle until you remove it and wring it out.
On a fairly regular basis the machine will go through an entire cycle and when I go to move the clothes to the dryer the items are soaking wet. I've checked and the machine is not off balance and it is completely level. Again, I have no idea why this happens.
The good thing is when the machine works, it works well. It uses a fraction of the water our old machine did. When the clothes come through a normal cycle with no glitches they are clean and fairly unwrinkled.
I already own this machine and it was expensive so I'm not looking to change but if you are looking to buy a new machine I would say keep looking. It is great in theory, less water, spins clothes drier than other types etc but in practice it hasn't worked out the way I expected.
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