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3.0
1 review
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Type:
Built-In Dishwashers
Brand:
Bosch
Model:
SHE68E05UC
Bosch Evolution 800 Plus Series Built-in Dishwasher

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Bosch Evolution 800 Plus Series Built-in Dishwasher
 
3.0

(based on 1 review)

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Reviewed by 1 customer

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(5 of 5 customers found this review helpful)

 
3.0

Never again would I buy a Bosch

By 

from Wood Lake, MN

Comments about Bosch Evolution 800 Plus Series Built-in Dishwasher:

My stainless steel Bosch SHE68E05UC is supposed to be a dishwasher "Cadillac", or perhaps "Mercedes Benz"?  Give me back my "Chevrolet" Maytag!  The 18 year old Maytag began leaking on my kitchen floor, so I was attracted to Bosch's feature of a tub within a tub, thereby eliminating the potential for leaking on the floor.  The features on the Bosch were alluring...6 wash cycles, quietness, half load option, third rack, "VarioFlex Plus" racks for the most flexible loading, flow through water heater, variable spray pressure that supposedly adjusts water pressure...and on and on.

It's a fine looking machine, and it is indeed quiet.  But I'm wondering if the reason it's so quiet is because it isn't working.  The dishes come clean in a hit or miss fashion.  I have had items on the bottom rack come out of the maximum wash looking like they had not seen water.  One time I had an ice cream pail on the bottom rack, and it came out of the cycle with ice cream still on the bottom.  Ice cream is NOT something that should require a super scrubbing cycle, but that's the cycle I generally use because it seems to be the only one that sort of guarantees me a clean load.  Oddly, most of the other dishes in that load came out clean.

Another thing I dislike is the need to remove and clean the filter after every load.  The Maytag had a chopper or something that ground up food particles and flushed them in the septic line with never a problem.

The racks are indeed very versatile, but I find that most of the configurations don't work well for my household's simple "mom and pop country cooking" dishes.  If I had a lot of stemware, I would perhaps like the racks better since they seem to accommodate that very well.  The third rack is for very low items, mainly silverware.  This does free up some space that the silverware basket would otherwise occupy.  But sad to say, I prefer the old Maytag's racks.

I live in the country so we have our own well and pump, with water pressure being less than most city supplied systems provide.  It was never a problem with the Maytag, and given Bosch's features, I thought it would be even less of a problem for this machine.  I started out with our water heater set at 120, but nothing seemed clean.  Now my water heater is set on 130, even though the dishwasher is supposed to heat up the water to 140.  My water is softened and we also have an additional rust remover.

I wrote to Bosch after the ice cream pail incident, and received a form reply letter with helpful tips comparable to what is in the back of the owner's manual for troubleshooting.  One tip is to only use Finish detergent.  I could use any detergent in my Maytag, and usually used generic or store brands with good results.  I had been using up a bottle of store brand gel, so perhaps that's part of my cleaning problem (they also discourage use of gel detergent).

I have experimented and tried various cycles and rack arrangements.  The only one that seems to work is the power scrub maximum  clean that takes about 2-1/2 hours.  I am hugely disappointed and would not ever buy a Bosch again.  I admit there might be something we have overlooked or are not doing correctly, but I've had the machine for 4 months.  It should not take that long to figure it out.  My Maytag worked beautifully from the first load.

We bought this appliance from an on-line dealer rather than the local dealer.  I do not recommend doing that, only because now I have a machine that performs poorly, with no one local to call for troubleshooting.  Local dealers tend to dimly view fixing products that were bought on line, and I don't blame them.  I just figured with a Bosch, there would be no need for repairs.  There never were with the Maytag.

If I do ever figure this machine out and discover some amazing "little thing" that was neglected and keeping it from performing the way it should, considering its substantial cost, I will be sure to post a new review.  But don't hold your breath looking for one any time soon.

Noise Level
This is an exceptionally quiet machine, and I do like that.

Cleaning Time
In order to get my dishes properly clean and dry, it takes at least 2 hours.

Loading Flexibility
Lots of options with the adjustable racks. I like the top 3rd rack for silverware and other very low-profile items such as jar lids.

Design
Nice looking machine

Durability
So far, so good, no problems that required fixing by a technician.

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