Bosch Dishwasher - all models Review

We recently purchased a Bosch dishwasher from Lowes and installed it ourselves. It worked for one load.  Called Bosch "customer care" dept.  Their main interest was to make us aware that if the problem was from the installation, we would have to pay for the repairs.

A local service rep came out and told us the problem was that the machine was clogged with suds. (We had used the FINISH tablet that came with the dishwasher)  He got the unit operating.  The next time we used it, it shut down again. The rep came back and this time found an internal drain hose had been improperly installed at the factory and needed to be replaced.  He said it would take 3-4 days to get the part.  Well, 3-4 days turned into 2 weeks. We called Bosch and were told there was nothing they could do, the repair dealer would have to contact the part distributor!  We called Lowes and they got a Bosch customer care supervisor to call.  They said we should have asked to speak to a supervisor when we called previously and they could have expedited getting the part! Luckily the part came in that day and the repairman installed it and the unit is OK now.  It is quiet and cleans well.  The capacity of Bosch dishwashers is smaller than other brands.  We were without a working dishwasher for a month! No apology from Bosch. Neither Lowes or Bosch called to see if the problem had been resolved.  We do like the dishwasher and it is good looking and cleans well but Bosch needs to upgrade their "Customer Care" dept.  I call them the Customer Care Center that doesn't care.