I have had this dishwasher for a little over a year and the service guy has been here 3 times. This dishwasher does not do a very good job of cleaning. We have to basically prewash our dishes and we are not supposed to have to do this. It has an automatic dispenser for the dishwashing liquid which is convenient. It does not do a very good job on the top rack or bottom rack. You can not load it to full capacity or nothing gets clean. This is very frustrating because we have an infant. We have lots and lots of bottles and sippy cups. We have to rewash about one third of all of the dishes we put in the dishwasher. Things do not fit very good in the bottom rack even though it does have a rack that lays down. The silverware hardly ever gets clean unless you prewash. I am not sure why I even need it if I have to prewash everthing. I wish I would have made a different choice. It does look good.