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Borders.com

Borders.com Review


www.borders.com



Overall 3.00 of 5 view all 2 reviews




Not ready for prime time
1 star rating

Every day computer user, an online shopper, value conscious, a comparison shopper, budget conscious, a dutiful husband, always looking for quality, willing to pay for quality
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Pros

    $5 coupon

Cons
    pages slow to load, high prices, limited selection, limited descriptions

JUL
21
2008
For years, Borders Books online presence had been serviced by Amazon.com. From my perspective, it had worked well. Obviously, from Borders' perspective, it hadn't, so they ended the affiliation.

I got a $5 coupon in the mail on Saturday for the NEW Borders.com, so I decided to check it out. Like the stores, they have 40% off on New York Times bestsellers. They also, like Amazon, provide free shipping on orders over $25. They also provide free shipping to stores on all items.

So, I checked them out for some music/cd books I was looking for.

The site was terrible.

The initial loading speed was adequate, but the speed in refreshing pages after searches was much too slow. Plus, there mere more than a few times when I clicked on an item for further details when it didn't load at all. I checked some other web sites at the time, including Amazon, and none of them were slow, only Borders.

It got to the point where I was looking up product details on Amazon for  the stuff I was interested in at Borders. That didn't go well, either, because their prices were higher than Amazon on the stuff I wanted, so much so that it would be cheaper to buy from Amazon, even after the coupon. Not only were the prices high, but the selection was poor. Lastly, many of the products I did look at had sparse descriptions.

Frankly, using the site was annoying. Putting up the site before it was ready is a big mistake.

I will not be using their site again.

I_thumb_down Borders.com is not recommended by Saxguy


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I_comment_shdw24 Comments about Saxguy’s Review



broccolihead wrote on Sep 16, 2008 at 10:43AM


I completely agree. I ordered a textbook for one of my son's college classes, requesting 1-2 shipping. It is now 4 days later and the order is still "In Process." I have sent an email to cancel the order because I found the same item on eBay for half the price that was already shipped out. I expect that Borders will still ship this book, and I'll have to deal with a return down the line. I've learned my lesson. Do not order from Borders.com.


onyx95 wrote on Aug 17, 2008 at 11:27AM


Wow, I didn't know about the recent change, maybe that is why I had a problems too. Thanks for the information


Jo wrote on Jul 22, 2008 at 8:50AM


Thank you for reviewing this. I got the same $5.00 and was thinking about using it today. Guess I'll head over to the store! Jo