you people are not to be trusted...... cheap use of english
you people are not to be trusted...... cheap use of english to rip people off on cancellation policy "hours after I booked a hotel (that said I could cancel up to 3/22 ) I realized that I booked an Adult Only all inclusive for myself and my 17 year old daughter. I called to cancel and was told by your Supervisor That "up to" means that if I canceled the day before I would be fine but "up to" does not include 3/22. I lost 50%.... $300.00 due to your creative use of misleading people with the English language. NEVER AGAIN WILL I TRUST YOU. My job gives me massive access to travel oriented people, I will not be silent as to the sham you call a business.
AaronT18
SLC utah