Blue Cross / Blue Shield Review Summary
Health insurance is a must for most families and individuals and Blue Cross/Blue Shield ranks among the most popular health insurance providers in the United States. Reviews of Blue Cross/ Blue Shield, however, are varied and there is an almost equal number of positive and negative points ranging from comments like “The Best Medical Insurance Company Around” to “A Lot of Problems”. Blue Cross/Blue Shield has one positive quality that most can agree: It is a widely accepted health insurance provider, and this is an important consideration for anyone who has health concerns. But on the negative side, Blue Cross/Blue Shield offers weak customer service and inefficient claims processing. Blue Cross/Blue Shield is a very large health insurance operation, but consumers should consider other Insurance Companies before making a final decision.
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27% |
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26% |
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23% |
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12% |
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12% |
32%
Blue Cross / Blue Shield Comparison
Most HelpfulFavorable Review
Most HelpfulCritical Review
We currently use Blue Cross Blue Shield of North Carolina (BCBS of NC) because this is the program offered through my husband's work. I am grateful to have health insurance through his work because I have seen premiums for health insurance not associated with an employer, and the numbers are not pretty...
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Blue Cross / Blue Shield Ratings and Reviews
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We applied for Blue Shield, private pay insurance for my 16 year old daughter in July. It is September and the application has not been accepted. They said they needed medical records from the pediatrician, requested them twice, and finally got them today. But my daughter has since become very sick. She has been suffering with what appears to me to be bronchitis. I called to find out the status of the application and was told that by a customer service rep that by their guidelines they have seven days from the receipt of the medical records to complete the application. I told her about my sick...
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My company decided about 2 years ago to switch from and HMO to Blue Cross. This is the worst insurance I've ever had!! They don't pay for ANYTHING, and even when you try to explain why it should be a covered benefit with doctors letters that explain this to them they STILL refuse to pay. I am in medical debt now because of the contract between my company and this insurance company. I had a total hysterectomy in December and had internal bleeding and they refuse to pay for $1500 of a part of that surgery even though my doctor submitted papers showing why it was a necessary part of the operation,...
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I usually try to be as positive as I can in writing these reviews so as to give people an accurate picture of a service or product. But I feel like to do so now might get in the way of me being completely honest. I have had around three diffirent health insurance carriers in my life, chosen on the basis of the kind of coverage I thought I needed and my desire to not pay monthly for something I never used. The most recent health insurance carrier is Blue Cross/Blue Shield and I have been less than pleased.
Though there is something to say for my wife and I wanting to move on with our lives (getting...
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Blue Cross Blue Shield dental insurance treated me in a sneaky and underhanded manner. Here's what happened:
A cap on a front tooth fell off, and I accidentally swallowed it. This happened at night and we were leaving on a cruise the next morning. It looked bad and would not have been healthy for the tooth to just leave it and go on the cruise. So I found a late-hours dentist who made me a temporary cap, and I left for the cruise the next morning. When I returned, I went to my normal dentist to have the permanent cap made.
Blue Cross Blue Shield refused to pay for either the temporary...
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I have had Blue Cross for years and never had a problem, actually I never gave insurance a second thought until 7/29/2005. I had a massive injury with multiple injuries that required 10 months of therapy, nerve blocks and finally extensive surgery. Blue Cross took care of everything for me, from meds to follow up appoints. They were great and I would reccomend this insurance company to anyone.
Sincerely,
Peggy Scott
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