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18%
Bloomex - Canada, Canada Comparison
Most HelpfulFavorable Review
Most HelpfulCritical Review
Bloomex - Canada, Canada Ratings and Reviews
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I received an email with the details of what I ordered and noticed that the girl spelled my aunt's name wrong (Chelsey with a "y" and not an "a" at the end). I called the customer service line, and they changed the spelling... review »
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The rep I dealt with on the phone was courteous and helpful. Although I didn't see the planter I ordered I am told it is beautiful. Thank you. It meant a lot to be able to send a plant to my Dad when he was in the hospital and I was so far away.Thanks for the making the process easy and for providing such beautiful product.
Jeannine
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Sheryl-Lynn
On April 25th I ordered a gift basket from BLOOMEX to be delivered to cousins whose mom had just passed away. I asked the agent where they were located in Ontario and she assured me it was in Beamsville where the basket was to be delivered. I realized I was too late for same day delivery but was guaranteed the gift would be delivered on Monday the 27th of April. I received emails confirming my order etc. Monday around noon I received an email stating the status of the order had changed and would not be delivered until Tuesday. Totally unacceptable. I called customer service several...
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What a scam!
Bloomex failed to even attempt a delivery (this is after I confirmed with an agent that the order was complete and possible. I also received an automatic confirmation that the arrangement was OK and scheduled).
Two days later, Bloomex stated it wasn't delivered and that they would have to cancel and charge a $10 cancellation fee! (It was explained to me that the cancellation fee was normally much more, and they were charging me just $10 as an act of kindness).
As that was clearly unacceptable, I asked them to instead try delivery again, and an order did arrive, one week later,...
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Bloomex.ca is a national Canadian based Floral company, offering various floral and gift arrangements throughout Canada and the U.S. via its online computerized sending system. The Bloomex website acts as a storefront allowing consumers worldwide to place orders online themselves, chat with a live agent or place orders through a 1-800 number. Bloomex is the only Canadian floral company that offers same day delivery to almost any location in Canada, and orders can be placed 24 hours a day.
Bloomex.ca is a national Canadian based Floral company, offering various floral and gift arrangements throughout Canada and the U.S. via its online computerized sending system. The Bloomex website acts as a storefront allowing consumers worldwide to place orders online themselves, chat with a live agent or place orders through a 1-800 number. Bloomex is the only Canadian floral company that offers same day delivery to almost any location in Canada, and orders can be placed 24 hours a day.
I ordered the bouquet of flowers online for my boyfriend & your guys made me a real hero! I have never ordered the flowers before online... Particularly I like your live online assistance. I liked the confirmation e-mail - it allowed me to notice & phone back & change a small spelling error. You did a fantastic job.
I ordered the flowers for my girlfriend in Toronto. Same day. I was really worried that they will be late, or something like that...But it was awesome!
The delivery was prompt and went without a hitch. She said the bouquet was beautiful!
I will use this service again! Thank you!
Araragi
My girlfriend was angry with me and your flowers fixed everything up. I am very
happy and pleased that there is such a great service as yours. Thank you.
