Blockbuster Online Review

www.blockbuster.com

Overall 3.45 of 5 view all 65 reviews

Sye0785
Woodside, NY

Mediocre Service

TV junkie, Internet User, into trying new things, an admirer of creative things, an Internet surfer, music lover, always looking for something to amuse me, skeptic at heart

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Pros

Delivered to Your Door, Free Shipping

Cons

poor customer service, In store exchanges cost more now, new rate plans are horrid, Jacked up the price, and cut perks.

DEC

2007

I am a previous Blockbuster employee who had many perks, so getting a bad review from me says something. I like quality in my service so I tested Netflix, GamesNFlix, and Intelliflix in comparison to Blockbuster. In my opinion, Blockbuster Online is on a equivalent level as GamesNFlix but Netflix is far superior. The part which frustrated me about Blockbuster Online was when they claimed to have certain movies "available" but would not leave my queue for the entire month. Second, their shipping service takes 2-3 days which annoys me where as Netflix always delivers it in 1 business day. The only reason it got 1 extra star from me is because they have promotional codes like bbstore where you dont have to pay a single dime. But I like spending top dollar on great services but never will I spend money on Blockbuster Online.