I've been using Blistex for about 3 years now, and I have to admit I'm pretty much addicted. It is great for chapped lips,and it's also gives your lips a nice glossy shine. however it would be a 10, if the packaging was better, because I often have to dig in to the bottom, and I usually get balm stuck in my fingernails. The product has sort of makes your lips tingle when you put it on, but I quite like that ( it makes me feel like it is working). Also i found that blistex can be used for multiple purposes, such as making eyeshadow last longer by applying on your eyelids with eyeshadow. This also make the shadow a bit glossy, which makes my eyes stand out. Blistex can also be used as lotion for chapped skin in a pinch, or to tame your eyebrows.It has become an essential item for me to take in my purse. All in all this is a product I can't do without and it is well worth the money spent on it.