If you want lots of bells and whistles in your coffee maker, then this isn't for you. But if you are looking for a great, basic, daily use coffee maker this is a terrific value. I have owned my Black and Decker Smart Brew Plus 12-cup Coffee Maker for almost 5 years and have had very complaints. I use it daily, and love the timer. It is easy to set and program, and has always been brewing exactly when it was scheduled. The carafe seems to be sturdier than some, and I have never had to replace it. I did add a reusable filter so that I didn't have to buy paper filters, and it has worked really well. The only two concerns I have are that the coating on the heating plate is wearing off, and the lid to the pot is so stained and I can't seem to find any cleaner that works on it. I think it would be typical for the heating plate coating to wear off of any coffee maker by this age, but it does concern me that little flecks of the coating get stuck to the bottom of the pot. I worry that they may be falling into a cup of coffee when I am pouring As for cleaning the lid, I have tried every type of cleaner I can find and nothing will remove the coffee stains. If it wasn't for these two things the maker would still look and perform like a brand new one would. Despite these two concerns, I would definitely buy this coffee maker again and would recommend it to anyone.
Ridge Spring, SC