I became a bit hesitant after buying a different brand of tea kettle that would have steam literally roll across where your hands went, but as black and decker has never disappointed me on their products I decided to give it a try. With some trepidation I filled it up and waiting for ensuing calamity. I was quite relieved to see that this was made with quality design and ease. The water heated rather quickly, faster than I had thought it would, it pours out easily and it even shuts itself off! The marks on the back are easy to read so you don't have to have any guess work on how much water to fill it with. In my family, all of us are avid tea drinks, especially hot green tea, and this works beautifully! It also works great for making hot chocolate or any other warm drink you require that uses water. I am happy that it truly does work as kettles are designed to work and the cordless feature makes it to where I do not feel like I am on a leash while trying to use it. Truly a superb product.