My vacuum is a very important part of my life. I use at the least 2 times a day. With 5 kids ages 1 to 14 along with whoever passes by throughout the day it is always needed. I been buying Bissell for years always had nothing but great experiences with the quality and the length of time I could not have to worry about the suction for either floor or hose assembly. This on the other hand I have a hard time believing it's the same company . Not one but another I returned thinking the 1st was defected had very little satisfaction with. It suction for the 1st week was excellent but slowly started getting harder and harder for things being picked up especially little things like dust piles, grass even dirt. The vacuum was not sturdy at all whenever was using the hose. Would always fall never be stability very close calls a few times with the baby luckily it hit me instead. I feel as though my vacuum offers very strong opinion on guest that visit my house. When you have a vacuum that doesn't clean the wayneeded is a complete waste of time energy and money. This for me was all 3.