As a mom with 2 children, one of whom has severe allergies, deep cleaning is a part of my every day life. I usually get a professional cleaner to come in every 6 months to deep clean my carpets so when a friend suggested that I get the Bissel pro heat steamer, I didn't think twice. The machine cost less than a single visit from a professional cleaner and I could clean at my convenience. The machine arrived in a box and was very easy to put together. The instructions were also easy to follow. The cleaner has a separate compartment for dirty water and uses a powerful water lift technology to first wash and then dry the carpet. Most stains and dust disappeared with one forward and reverse push. It also has a smaller nozzle for hard to reach corners. The machine is a little heavy and bulky, but the end result is worth the investment.
Eden Prairie, MN