Bissell LiftOff Revolution Pet Vacuum Review

Bissell didn't even send me the same machine to replace my hunk of junk. They sent me one that costs $20 less. When I tried to talk to customer service the girl kept asking me questions that were clearly scripted and she wasn't listening to what I was telling her. She kept thinking I was calling for the first time to get my vacuum fixed when I was really calling to figure out why they didn't send me the vacuum I paid for. I went back and forth with her forever and pretty much went insane trying to explain my situation. I called my husband after the ordeal and was so mad I could barely speak. He thought I'd lost it. I finally just gave up and kept the less expensive vacuum because it was working and I'd been without a vac for a month. This one worked all of two months before the suction quit. I've cleaned my filters and done everything they say to do. We're going to try and replace the belt but we've been looking at Kenmores and I'm probably going to buy one.