4.3
20 reviews
Other E-commerce Websites:
  • Average: 4.6
  • High: 5.0
Type:
Leisure Websites
BigFishGames.com

Read 20 Reviews

REVIEW SNAPSHOT®

by PowerReviews
BigFishGames.com
 
4.3

(based on 20 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (7)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (1)

90%

of respondents would recommend this to a friend.

Pros

No Pros

Cons

No Cons

Best Uses

No Best Uses
    • Ease of Use:
    •  
    • Product Selection:
    •  
    • Product Pricing:
    •  
    • Customer Service:
    •  
    • Shipping and Returns:
    •  

Most Liked Positive Review

 

Don't visit unless you have time to kill

This is an extremely fun website, but warning, it WILL suck you in. They offer both free and pay to play games of all varieties, ages and skill levels. I'm a sucker...Read complete review

This is an extremely fun website, but warning, it WILL suck you in. They offer both free and pay to play games of all varieties, ages and skill levels. I'm a sucker for puzzle games and they offer tons of fun, cute and sometimes challenging varities. There are trivia games, action games and game categories I had never even heard of. I like that there are options you can play right on their site but there are also options for your iphone or your ipad meaning you can take your new addiction anywhere. Just be warned, you WILL get sucked in and find all sorts of new ways to waste time.

Ease of Use
It is extremely easy to find the game that interests you and to either play it online or download the app and play it.

Product Selection
I am very impressed by the number and types of games available. There really is something for every age and interest.

Product Pricing
There are a lot of games that are totally free. The ones that are not are very affordably priced, usually under $5.

Customer Service
I had an issue with a game I purchased. No matter what I tried to do, it would not download on my iPhone. Customer service walked me through different things I could try to get it to work and when we still couldn't get it to work, the instantly credited the $2.99 that I had paid. They were extremely friendly, patiend and did not talk down to me like make do when you ask a stupid question.

Shipping and Returns
This is n/a since the games are played online or downloaded instantly to your devices.

VS

Most Liked Negative Review

 

Poor site

I tried Big Fish Games through special offers with Swagbucks.com. I was supposed to receive swagbucks (which can be converted to gift cards) for trying it out. I never received the reward,...Read complete review

I tried Big Fish Games through special offers with Swagbucks.com. I was supposed to receive swagbucks (which can be converted to gift cards) for trying it out. I never received the reward, and the experience with the gaming site was not good either. Needless to say, I do not plan to use this site again.

Ease of Use
I tried a few different games on the site while on my computer. Some of them required a download to play the game. But the download also included some type of ad software. I began getting a lot of ads popping up whenever I would go online (and even a few times without my browser open). I also had sites redirect away from where I wanted to go and go to an ad site (I know some sites do this, but this was happening on sites I had used many times before without this problem, so I believe it was because of this unwanted software). Finally, my antivirus caught a couple viruses that were associated with the files that had downloaded from Big Fish Games. I deleted all files associated with the site and stopped using it, and the problems went away.

Reviewed by 20 customers

Displaying reviews 1-10

Back to top

Previous | Next »

 
5.0

Fun and easy site to use!

By 

from TN

Comments about BigFishGames.com:

I first started playing games on bigfishgames.com when I was in high school. I would get on the website and download free trials to so many different games that I would have hours worth of fun. I loved that they offered so many different games. A lot of them were super fun, while some of them were not for me. There is a big selection of games to choose from so more than likely there is a game for everyone. My favorite is the hidden object games section. I have tried probably near every game under that section. This website is really good about adding new games frequently too. The games are all sectioned off into different categories such as word games, puzzle games, strategy games, and arcade games. This feature makes it really easy to find games that you would enjoy without having to look through a ton of games that do not interest you. Now, I am able to sign into the site on my iPad and it shows me a list of games that I can download in the App Store. I really love this feature because playing games on my iPad is very convenient for me.

 
1.0

Very poor customer service

By 

from USA

Comments about BigFishGames.com:

It's been over 10 days and still have not heard anything from customer service about my product inquiry. They had a promo online and I was unable to enter it since the promo code section is greyed out. I entered my CC# and then it proceeded to take payment without having me go back to the pre-submit order screen. I've emailed them since and there has been zero response and its already been over 10 days.

Product Pricing
Could have better deals

Customer Service
Took over 10 business days and still have not heard from anyone about the promotional code that I was unable to input during the time the promo was held. Very Very bad service.

Shipping and Returns
Again, very very bad service. There is no one to talk to and they will not get back to you in a timely manner. It has been over 10 days since I heard anything from the date of my inquiry.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  
 
5.0

Bigfishgames.com

By 

from USA

Comments about BigFishGames.com:

I play social online games alot. Bigfishgames.com is one of my favorite websites to visit when I want a new game to play. I love that you have the option of playing on a computer, a tablet, or your smartphone. They also have the biggest selection of free online games which is awesome when I do not want to pay anything. The website is very easy to use and it is easy to find free games versus pay games. I have never had an issue downloading a game or getting it to play. No viruses or problems with it slowing down my device.

Ease of Use
You can search by device, genre, or featured games. The website is very user friendly.

Product Selection
Huge selection of games to suit everyone. They have fun puzzle games, strategy games, and every other genre you can think of.

Product Pricing
Most games are free. The pay games are very affordable though, and they do offer one hour free trials on most pay games.

Shipping and Returns
Downloads almost instantly to your device or computer.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  
 
4.0

Good games, send a lot of emails.

By 

from USA

Comments about BigFishGames.com:

I like this website for the most part. It has a lot of great games on there. If you like to play computer games, it is definitely worth your time. Some are free online and others you have to pay to play and download. I have done both. The one game I paid for downloaded immediately and I had not problems with it. The only thing I don't like about this website is that they send a lot of emails. You create an account when you play on the site. You have to submit your email to them. I got an email from the website about once a day. That is the only downside to it.

Ease of Use
It is really easy to navigate and use. There are different options for what type of game you want to play.

Product Selection
There is a huge variety of games. You can find about any type of game you are looking for. They are all high quality as well.

Product Pricing
I paid $20 for the game I purchased. In comparison to video games, that is not that bad. It was good quality and had no glitches.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  
 
4.0

Free or Pay-To-Play Casino Games

By 

from Pittsburgh, PA

Comments about BigFishGames.com:

The first time I saw an advertisement for BigFishGames was at Swagbucks when they were offering points for downloading and trying to portal. I wasn't sure what games they had available but once I downloaded it I fell in love with the casino games, especially the different slot themed games.

One of the most appealing things about the BigFishGames site, especially when you are accessing it on your phone, is that you can play with your friends. If you hit a power game you can send them gifts and coins and even if you choose to play for free (without making a deposit) you can still have a lot of fun.

I still play Candy Crush Saga but Slot Mania has become one of my favorite go-to games when I have a couple minutes to kill. They have bonus items that you can collect even when you aren't on the site and when ever I log in to the portal there are a couple pieces of mail waiting for me, when I open them I get to claim prizes that I earned or were sent to me from friends.

I prefer to play the games and access the site on my phone, there's almost no lag when you are playing the casino games. When I did try to access some of the adventure games they offer (on my laptop) there was a huge lag because of the graphics. Even with a gaming laptop and fast internet connection, there are some games that are just not playable.

Shipping and Returns
This is not applicable

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  

(1 of 1 customers found this review helpful)

 
5.0

Love this site

By 

from TN

Comments about BigFishGames.com:

I first started playing games on bigfishgames.com when I was in high school. I would get on the website and download free trials to so many different games that I would have hours worth of fun. I loved that they offered so many different games. A lot of them were super fun, while some of them were not for me. There is a big selection of games to choose from so more than likely there is a game for everyone. My favorite is the hidden object games section. I have tried probably near every game under that section. This website is really good about adding new games frequently too. The games are all sectioned off into different categories such as word games, puzzle games, strategy games, and arcade games. This feature makes it really easy to find games that you would enjoy without having to look through a ton of games that do not interest you.

Now, I am able to sign into the site on my iPad and it shows me a list of games that I can download in the App Store. I really love this feature because playing games on my iPad is very convenient for me.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  

(1 of 1 customers found this review helpful)

 
5.0

Every computer game you want.

By 

from Elko, Nevada

Comments about BigFishGames.com:

I am a big computer game person, and belonging to bigfishgames.com has made it so much easier for me to be able to play a lot of computer games and not have to spend a whole ton of money. They have every genre of game that you can think of, they have the time management games, strategy, an even seek and find games. They have a new game everyday and it is great because every game on there you can download for a free one hour trial, so it is nice to not have to spend any money and be able to play the game and find out if you are going to like it before you spend the money and buy it. They offer a club where you can get the games for cheaper as long as you buy one game a month, it is a great deal and makes it a lot cheaper to be able to get the games. It is so easy to look through the games and find the ones that you want and if you really enjoy it they are very easy to purchase and download. They have a download manager that makes it easy to keep track of all of your games that you have downloaded and makes it a one click process to buy them if you choose to. You can have a disc of the game also sent to you in the mail if you choose to do that. Customer service has always been great and I have only ever had a problem with one game not working and they immediately refunded my money to me and made it right.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  
 
2.0

Poor site

By 

from Utah

Comments about BigFishGames.com:

I tried Big Fish Games through special offers with Swagbucks.com. I was supposed to receive swagbucks (which can be converted to gift cards) for trying it out. I never received the reward, and the experience with the gaming site was not good either. Needless to say, I do not plan to use this site again.

Ease of Use
I tried a few different games on the site while on my computer. Some of them required a download to play the game. But the download also included some type of ad software. I began getting a lot of ads popping up whenever I would go online (and even a few times without my browser open). I also had sites redirect away from where I wanted to go and go to an ad site (I know some sites do this, but this was happening on sites I had used many times before without this problem, so I believe it was because of this unwanted software). Finally, my antivirus caught a couple viruses that were associated with the files that had downloaded from Big Fish Games. I deleted all files associated with the site and stopped using it, and the problems went away.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  
 
5.0

Don't visit unless you have time to kill

By 

from Pittsburgh, PA USA

Comments about BigFishGames.com:

This is an extremely fun website, but warning, it WILL suck you in. They offer both free and pay to play games of all varieties, ages and skill levels. I'm a sucker for puzzle games and they offer tons of fun, cute and sometimes challenging varities. There are trivia games, action games and game categories I had never even heard of. I like that there are options you can play right on their site but there are also options for your iphone or your ipad meaning you can take your new addiction anywhere. Just be warned, you WILL get sucked in and find all sorts of new ways to waste time.

Ease of Use
It is extremely easy to find the game that interests you and to either play it online or download the app and play it.

Product Selection
I am very impressed by the number and types of games available. There really is something for every age and interest.

Product Pricing
There are a lot of games that are totally free. The ones that are not are very affordably priced, usually under $5.

Customer Service
I had an issue with a game I purchased. No matter what I tried to do, it would not download on my iPhone. Customer service walked me through different things I could try to get it to work and when we still couldn't get it to work, the instantly credited the $2.99 that I had paid. They were extremely friendly, patiend and did not talk down to me like make do when you ask a stupid question.

Shipping and Returns
This is n/a since the games are played online or downloaded instantly to your devices.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  
 
5.0

The best site for game downloads since play first

By 

from USA

Comments about BigFishGames.com:

Almost 95% of games that I’ve purchased online came from bigfishgames.com. This is one of the most exciting websites for games ever. You can play online or try before you buy the game, free of charge. If you are new to the site, you are immediately granted a coupon code for more than half off your first game download. They even have a game club where you pay a small fee per month to receive game credits, discount games, prizes, free games, and more. Depending on the promotion, some games can be as low as $.99 each. I love it. My favorite games of all time are: Diner Dash, Chocolatier 2, Turbo Subs, Gardenscapes, and so many more. It’s very fun and can be relaxing as well. I love to sit down and play after a hard day of work.

Ease of Use
They have two sections which are very easy to navigate through. One section is for pc games and the other section is for mac games. You can also play games online.

Product Selection
Their inventory of games online is huge and there is a new game uploaded every day.

Product Pricing
The prices are great and coupon codes are accessible every week.

Customer Service
Great customer service team who answer questions fast and resolve issues quickly.

  • Ease of Use:
  •  
  • Product Selection:
  •  
  • Product Pricing:
  •  
  • Customer Service:
  •  
  • Shipping and Returns:
  •  

Displaying reviews 1-10

Back to top

Previous | Next »