I have really gotten into my baking lately and have been using this mixer for about three years. One day as I was mixing chocolate chip cookie dough a small black plastic piece fell into my dough and the next thing I knew, the entire mixing attachment, screws, and the gear compartment fell into my dough. Needless to say I was very upset, because I had to throw out my dough. I have been trying to find out if there is a way to get the mixer fixed, but have had NO luck. This mixer was used maybe 8 times every other month for three years. Not nearly as much as others probably use theirs. *sigh* I guess it's time to invest in a Kitchenaid!