Bertucciis - Salem, NH Review

I have never had such bad luck at a restauant before...and I have given this particular Bertucci's several chances.....and each one had the same bad results. First of all, the service is horrible as it took a wait person 10 minutes to acknowledge that we were even at our table....and the restaurant was not busy at all as it had just opened twenty minutes prior to our arrival. Secondly, the drinks took twenty minutes to arrive and when they did I found a dead ant floating in my sprite. To make matters worse, the waitress did not take the sprite off my bill and I ended up having to pay for something I did not even end up drinking. Additionally, when our food was brought over, 45 minutes after arriving at the restaurant, it was luke warm at best and we found a hair in the cheese of the pizza. That put the icing on the cake....we definitely will NEVER be going back to this location ever again!