Beneficial Finance Review

Overall 2.43 of 5 view all 7 reviews

Sagibranch
Longbranch, WA

Tricksters at best

on a strict budget

Pros

Absolutely nothing

Cons

RUDE, Very high interest rate, Not easy to work with

OCT

2008

I am trying to refinance my house & one of the places my information was sent was Beneficial. I had agreed to meet with the representative who contacted me from the Bremerton, WA store but in the meatime I got this "good faith estimate" in the mail. It showed a higher interest rate & payment than I have now. When I spoke with Chris today he tells me that he can't help me. So I ask what the sheet was that was mailed to me was about if I wasn't going to get a loan. He says it's a good faith estimate. I say yeah but if it doesn't mean anything then you shouldn't send it. He says he didn't appreciate my attitude. I told him I'm not giving you attitude I'm telling you if these things don't mean anything you shouldn't send them. So he says yes you are giving me attitude. At this point I hung up.

Also the gal who answers the phones was a bit snippy as well. I don't like these people, I don't like the way I was treated though I must admit Chris was very nice when he was promising me he could help me but turned when I voiced my opinion of their practices. Seriously they have no business sending out those good faith estimates before they know they can even help you. I thought I would have an out when this came so as to not get inot the ARM that begins in December but alas not the case.