Bellsouth

Bellsouth Reviews



Overall 3.5 star rating3.44 of 5 (by 9 users)



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Bellsouth Review Summary

Logging onto the internet via Bellsouth Internet Service Provider has its share of good and bad points. On the upside, reviewers say that this internet service offers a budget- priced way to get connected and it is also known to offer a few nice incentives to keep customers satisfied. Bellsouth Internet Service Provider is described by one reviewer as a “Great Service, Speed, Ease of Use”, but others feel differently, like one rewiever who says “Slow at Times, Service Goes Out at Times, but Reasonable Cost”. Customer service is mentioned as a problem area with Bellsouth Internet Service Provider and others say that the prices are not as good as other ISPs that offer better overall service. When all of the pros and cons are added together, the consensus is that Bellsouth is an average Internet Service Provider with inconsistent results.
22% of people rated Bellsouth as 5 stars
22% of people rated Bellsouth as 5 stars%
22%
33% of people rated Bellsouth as 4 stars
33% of people rated Bellsouth as 4 stars%
33%
23% of people rated Bellsouth as 3 stars
23% of people rated Bellsouth as 3 stars%
23%
11% of people rated Bellsouth as 2 stars
11% of people rated Bellsouth as 2 stars%
11%
11% of people rated Bellsouth as 1 star
11% of people rated Bellsouth as 1 star%
11%
63% 63% of people recommend Bellsouth 38% of people don't recommend Bellsouth 38%
 

Bellsouth Comparison

5 star rating Most Helpful
Favorable Review
BS Lover
APR
18
2008
I have FastAcess Xtreme package through Bellsouth, now AT&T, and I am completely happy with the service. I signed up in 2001 and have only had two issues, in which the customer service was outstanding. They said that someone would arrive at my home within 48 bus. hours - the first time it was that afternoon,... review »
2008 Contributor
a techie, a busy person

bkinblk
Saint Augustine, FL
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3 star rating Most Helpful
Critical Review
I wish their technicians spoke English as their first language
APR
18
2008
Because I work from home and my company pays for my ISP, I am relegated to dealing with Bellsouth...or my.att.com as they are calling themselves this week. From time to time, they make changes and sometimes don't let customers know (IE: changing from bellsouth.net to att.net.) When I have called with... review »
reviewer
budget conscious, technically challenged

campertmb
Stockbridge, GA
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Bellsouth Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 7 of 9 sort by: most helpful | date | rating


1
helpful
vote
Slow at times, service goes out at times, but reasonable cost
budget conscious, computer literate, a person who likes a bargain, expecting good, fair service

APR
21
2008

Low price, but service is not consistently dependable. Sometimes I can't connect at all. I don't see much difference between the high speed vs. the "slower" DSL lite.
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2 star rating
reviewer
Jcovenant
Birmingham, AL



1
helpful
vote
Bellsouth can do better. It's a matter of choice!

APR
17
2008
Why do I say that Bellsouth (now AT&T) can do better when it comes to their speed and pricing of ADSL?  For one, there are companies out there that offer 15Mb download and 1Mb up load on ADSL (and it's not just for business).  Two, consider that most cable compaines already offer that type of speed for about $5 more than what AT&T is charging us for 6Mb ADSL.  AT&T is just charging more for less where they know they don't have the comp at.  Need I say more? 
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3 star rating
reviewer
streetrace442
Dublin, GA



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D
BellSouth aka AT&T is crap!
somewhat tech savvy

APR
24
2008
 Bellsouth is so slow, I have literally fallen asleep waiting for a page to load! In my area, I can only get dial-up at home. It infuriates me that I get weekly email and snail mail from Bellsouth (AT&T) promoting their high speed connections. Quit sending that crap to me if it's not available to me! Adding insult to injury is the ridiculously high price that they charge for such inferior service. I would NEVER recommend this ISP to anyone. I cannot say enough negative things about it. I would get rid of it, but my husband is still of the opinion that "slow internet is better than no internet".... review »
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1 star rating
reviewer
soopinionated
Leesville, SC



D
Great Packages
a techie, budget conscious

APR
17
2008

   Bellsouth has a variety of choices and a at AT&T you can online or off change any or all. I have DSL 6.0 speed with the better pricing than most, I believe last I checked it is the top speed they offer.  I stayed with dial up for years because of the costs. The people are very helpful with both companies. Most do their jobs well and thorough. Some have much more experience, patience, and knowlege than others.


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4 star rating
Snowfazam12
Patterson, LA



D
the customer service and the price makes this above average serv
budget conscious, cost-conscious, Finicky about doctors

APR
17
2008
Bellsouth.net is a good value for the money and the customer sevice is great.  I just wish they would make broadband available to more areas.  It is really frustrating to have to use dialup because there is no other option available.
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4 star rating
reviewer
fibromite2
Independence, LA



D
Great service, speed, ease of use!
practical, cost-conscious, Every day computer user

APR
18
2008
Bellsouth (At&T) is great. They have great customer service. Their speeds are FAST. They do go down sometimes, but it is usually something they cannot control. Things happen and when they are down, it doesn't take them long to get back up and running. Their price is fair and I have no complaints. I do wish they would let you have the internet without charging you a "whole" phone line charge though. Especially if you have AT&T (Cingular) service through them.
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5 star rating
reviewer 2008 Contributor
buymore
Decatur, AL



D
They may even get better with AT&T now owning them.
budget conscious, computer literate, a PC User, cost-conscious

APR
18
2008

When I wanted to upgrade from dial-up to DSL, I went with these guys about 3 years ago.  I've never looked back.

 

Comparing them to the cable companies, they have very few problems.  When they do have the rare problem, it is quickly solved.  If you call, you get through.  They tell you what is going on.

 

The price, the service, the quality of their staff can't be beat.
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4 star rating
reviewer
cageguy
Memphis, TN



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