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I bought the 11" bed-in-a-box mattress (without the fancy cover) in July 2009. It has only been 6 weeks, but I have to say it has been a very good exerience for me. After suffering for three years with a $3,000+ Stearns and Foster "The Plaza" king that sagged so much and hurt my back, I am finally sleeping through the night. Last night I slept for 11 straight hours and didn't even wake up once! I slept until 1:00 this afternoon (we had some friends over late)! I like this new foam mattress a lot. I bought a really nice full cover on my own to protect it and hope it is as comofortable in 5 years as it is today. Even if it isn't, it cost one third as much as my old Stearns and Foster. And right now it is so comfortable. I also bought two of the Bed-in-a-box foam pillows. My wife and son like them. I don't --too firm for me. However, at $69 for two, they are both getting excellent use by others in the house. The company has very good customer service and fast Fedex shipping. Excellent to deal with!