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I have wanted a memory foam mattress for so long but those "famous" and expensive brands were not in the budget! I decided to use the internet for alternatives. When i found this company, I saw they had an excellent reputation, a good return policy, were made in the USA, and use material from a brand I know and trust(Dupont I believe). I read many of the reviews and it helped me to take the risk to purchase.
I am COMPLETELY satisfied. In fact more than satisfied. I have had my bed(the PacDown) for about three months and I sleep through the night darn near every night. It is so soft, yet supportive. It's like nothing else! What a difference it makes to sleep well everynight!
I remember some reviews about the "odor" of the material. There was a bit of a new, plastic like odor at first, but I am sensitive to smells and it didn't bother me at all. I opened my bedroom windows just in case (because of the reviews) but it was completely fine.
Also I didn't buy the box spring because mine sits right on a platform so I cant provide any insight regarding that.
I was surprised how easy it was to open up and I was able to maneuver it around like any other mattress (I was by myself.) The shipping box is heavy though and I couldnt have moved that around by myself, I drug it down the hallway.
I also remember some reviews about it being hot to sleep on. I dont have an opinion on that either. I dont feel like it was hotter, but I am always cold and snuggle under covers even in the summer.
I LOVE my bed. ps - one of my friends has also purchased one after hearing my story and laying on mine a couple times when she visited.