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My husband and I were sleeping on a 10 year old mattress that had rut in the middle deeper than an old country road. Our crankiness from lack of a good sleep had us both searching for a new mattress. We have a king size bed and we knew we couldn't go out and by a new mattress and bring it home in the car so we started searching online. We looked at all the online foam mattresses and called bedinabox a few times with questions before we made our purchase. The people we talked to were always very helpful and courteous. We even sent a question by e-mail to bedinabox on a Saturday and received a reply from Steve Nice the Vice President of bedinaboxon Sunday.
It is unusual to find a great product that is also backed with an incredible guarantee and has a positive educated responsive customer service.
The whole experience has been A+. We both find sleeping on the new mattress wonderful and our lack of sleep crankiness is no more.