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When I first started wearing toric lenses I went threw a lot of samples before my eye docter recommended Bausch & Lomb lenses. All other lenses I had previously experienced had left my eyesight blurry and often upset my eyes, I was about to give up honestly on the thought of contacts all together because I was so irrated that there wasn't a contact for me. The second I started wearing the Bausch& Lomb contacts I knew I had found my brand of contacts. I have religiously wore them ever since.
Then one day my entire pack was scratchy and blurry. Confused I call the company and they researched the matter even by mailing me a contact case so they could test the contacts. The lenses were indeed torn and they gave me an entire new set (an 80 dollar value I might add). I will contuine to do business with them because they treated me like a valued customer. In these days my money needs to be kept close to my chest and buying products that break is something I can't afford to do. To know that they will take care of the situation quickly puts me completely at ease. Thank you Bausch & Lomb.