reviewer
cranegal107
Newbury, NH

Proves customer service is just as important as the quality

4 star rating

a contact lens wearer
Pros

    don't dry out eyes, durable, gives clear vision, comfortable


JUL
5
2009

Bausch & Lomb Soflens 66 Toric Contact Lenses — 

When I first started wearing toric lenses I went threw a lot of samples before my eye docter recommended Bausch & Lomb lenses. All other lenses I had previously experienced had left my eyesight blurry and often upset my eyes, I was about to give up honestly on the thought of contacts all together because I was so irrated that there wasn't a contact for me. The second I started wearing the Bausch& Lomb contacts I knew I had found my brand of contacts. I have religiously wore them ever since.

Then one day my entire pack was scratchy and blurry. Confused I call the company and they researched the matter even by mailing me a contact case so they could test the contacts. The lenses were indeed torn and they gave me an entire new set (an 80 dollar value I might add). I will contuine to do business with them because they treated me like a valued customer. In these days my money needs to be kept close to my chest and buying products that break is something I can't afford to do. To know that they will take care of the situation quickly puts me completely at ease. Thank you Bausch & Lomb.

 



I_thumb_up Bausch & Lomb Soflens 66 Toric Contact Lenses is recommended by cranegal107

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