I preordered a signed editiin of Oathbringer by Brandon Sanderson 4 months in advance. The book arrived with no signature. Packaging slip said signed edition. Customer service very poor. Basically sorry nothing we can do. I was told when they run out they send out non signed books. I was offered a $5 appeasement. Then they claimed I was sent a signed book, basically told me I was lieing.
Salt Lake City, UT