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25% |
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13% |
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6% |
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10% |
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48% |
Most Helpful
Most HelpfulI have been using Bank of America for the last four years for a personal account. Thankfully, I do no have my investments with Bank of America.
The Branch I use has a very high turnover rate of employees. At least once a month there are new tellers. I live in a very small town, and you notice how...
review »This company charges one of the highest overdraft fees They put deposit on hold for unreasonable times, example 14 day hold, and 30 day holds. If you ask them to consider your situation they say "This is company policy" I was depositing an insurance check from a car accident. They couldn't tell me the hold times BEFORE I made the deposit. So I didn't know how much to keep out. I kept out a small amount thinking if it had a hold it would be for about 4 days. The check was drawn on a local bank, local to where I was depositing the check. After they make the deposit they told me the hold would be...
review »My husband and I are desperate to get out of Bank of America but continue to be frustrated by Bank of America's incompetent customer service that first wouldn't help us resolve a problem, and now won't help us close our accounts to get away from the problem. They have three times in one year charged us for fees incorrectly. Yes, the fees were eventually removed, but only after multiple phone conversations. We've tried going to the branch in-person, where at least the people are nicer, but the ridiculous system BOA has set up doesn't let live in-person bankers conduct some transactions! Back to...
review »Bank of America - 20 Farrs Bridge Rd, Greenville, SC
I think so many times we forget in today's economy and current view on banks (especially the big heads) that it is the little persons who work on the front lines that make service so great.
Earlier this morning I went to my local Bank of America to deposit come coins that I have been saving each day when I come home I would drop these coins in a cookie jar instead of spending it.
Tammy the Teller I had this morning told me that my quarters seems to be too heavy in each of my role of coins and I may want to recount them. After I did I discovered...
review »This is a review of Bank of America Investment Services, which includes brokerage services only.
The registration process needs a major overhaul and trade execution and research tools are nothing special. Commissions and fees vary widely depending on a number of factors. Bank of America Investment Services is just not ready for prime time.
Registration - D
Trading - C
Charts - B
Research Tools - C
Commissions and Fees (Pass/Fail) - Pass, for those that qualify for $10 stock trades, do not trade options and are exempt from paying the general account fee
Read my full review of Bank of America Investment...
review »I decided to utilize bill pay and was disappointed in the fact that 2 mortgage payments were deduted from my account instead of one. After speaking with several supervisors in the bill pay department who blatantly called me a liar, I realized that the customers words didn't mean anything. They refused to refund the in-sufficient fee charges, eventhough I had my receipt as proof that I only authorized one mortgage payment. So I decided to close my account. I then spoke to several customers who stated that they had similar incidents and also closed their accounts. They find ways to take...
review »Bank of America offers lowest interest rates compared to other major banks (Citibank, Chase, etc.). They tend to charge heavily if your balance drops below $750 even for one day and also twice for average month's balance. The never argue with you and are very stubborn to customers. Besides, their sign-in bonus $50 is much less than Chase of $125(checking)+$40 (Saving).
In 8 months after I get my KTC money back, I will close my checking and saving account.
Worst customer service ever!!! None is able to help you....they keep transfering you back and forth because nobody wants to help you...
They mailed by new card to my old address even though I had done my address change..They told me I had to make an address change for my new cards as well. You would think changing you address once is enough for the entire company...Guess not!!!
Trying to pay off my credit card so I can close everything with them!!!!
I am SO pissed I am vibrating right now. Seems that when I called Bank of America on March 19th about their debt consolidation loan mailer (and was of course turned down as you NEVER get the rate the offer is for with them) they took it upon themselves to close both of the cards I have with them. Of course they did not see fit to tell me or send back the overpayment of $91.90 still setting in my account. In fact they just sent me checks to use to transfer money at 3.99% onto a card and their website shows both cards as still active! After having the card declined I called customer support which...
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